Privacy

Durham Trigs are very careful about the privacy of their website visitors and always comply with the principles of the General Data Protection Regulation (GDPR) when dealing with all data we receive.

Information we collect from you

We supply forms on our website to collect enquiries regarding our services which ask you for information including your name, email and how we can help you. We automatically collect technical information from your website visit including your IP address, browser, operating system, pages you visit. This does not contain personal information.

What we do with the information

For information you supply to us via the website forms - we will contact you solely in relation to your enquiry. We use your personal data to communicate with you and to provide you with our services. For technical data which is collected automatically - we use this information for internal operations including troubleshooting, data analysis, testing, research, statistical and survey purposes. Again, this information is anonymous and does not contain personal information.

How we receive and store this information

We receive enquiries from our website in an email. Technical information is collected, stored and reported to us using Google Analytics.

How can I delete my data

If you have logged in to bag your trigs and no longer wish to participate then please send us a message and we will remove your data within 48 hours.

Cookies

Our website uses "cookies" to track visitors on our website to help us better understand how they use it. These cookies do not contain or pass any personal, confidential or financial information or any other information that could be used to identify individual visitors. Please note that you are free to refuse cookies. For more information on deleting or controlling cookies we recommend www.AboutCookies.org.uk.

Social media platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate in are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively. Visitors are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email. This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Visitors are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.